Research hub
Reward rules
Write the qualifying rule in one sentence, including which items count and who is eligible, before choosing a trigger type.
Spend versus item-count triggers, customer targeting, collection-specific spend and next-tier product suggestions.
4 articles in this hub
- How should collection-specific spend unlock a cart reward?
A collection-spend reward counts only items from chosen collections toward the threshold; use it for launches or category growth, tell shoppers which items count, and test mixed carts where only some items qualify.
- Should a cart reward unlock by spend or by item count?
Use spend thresholds when order value varies widely and margin depends on revenue; use item-count thresholds when products are similarly priced or you want to sell more units, because counts ignore discounts and currency.
- Should cart rewards be limited to certain customers?
Limit cart rewards to specific customers only when the reward has a clear purpose, such as first orders, VIPs, wholesale or one market; most apps document tag, segment or location targeting, often on higher plans.
- Should the cart suggest products to reach the next reward?
Suggesting products priced near the remaining amount helps shoppers reach the next reward without searching; Monk Commerce pairs cart upsells with a tiered progress bar and Donum lists next-reward suggestions on its Pro plan.